Please notify me as soon as you're able by calling, emailing, or messaging me.

Appointments may be rescheduled up to the original appointment time without penalty in the following situations:

  • You or an immediate family member is suffering a serious medical emergency;

  • For mobile appointments, weather or other acts of God make travel to or from the designated appointment location unsafe for either you or me;

  • For remote appointments, weather or other acts of God cause power outages or other unavoidable technical difficulties for either you or me.

If you notify me after your scheduled appointment time has passed (in other words, after you've already missed your appointment), you'll need to provide reasonable proof documenting your emergency before I'll waive the penalties for a missed appointment.

Examples of reasonable proof include a dated positive COVID-19 test result, a doctor’s note, or a weather report.